Privacy and Security

Firstbank safeguards our customers' privacy and security.

Privacy Notice

Download our Privacy Notice.

Scam Alerts and Security Tips

Firstbank is always very diligent and pro-active in ensuring our website and eBanking sites are safe and secure.  Please remember, Firstbank will NOT request any personal or confidential information from you by email.  If you happen to receive any suspicious emails allegedly from the bank requesting you to change your password or to provide personal information, DO NOT click any links or respond to the request.  Please report the suspicious email to Firstbank.

Debit Card Fraud Protection.

To protect Firstbank customers against fraud, we limit foreign Debit Card transactions to PIN (personal identification number) based transactions only, except in Canada and Mexico. If you are planning foreign travel, call (800) 453-8700 to have your card enabled.

If you suspect fraud, call (800) 453-8700.

External Link Icon   These icons indicate a link to third-party content. By clicking on these links, you will leave Firstbank Corporation's website. You will access third-party content (a website or service) that is not owned or controlled by Firstbank Corporation. When you visit the third-party website or use the third-party service, you will no longer be protected by Firstbank Corporation's privacy policy or security practices.