Contact Us

If you wish to speak to one of our customer service representatives during business hours, please call
(800) 453-8700 and press "0" during the menu prompts.
*If you have lost your debit card and it is after business hours, please contact Star at (800) 523-4175.

For specific contacts, see Branch/ATM locator.

Firstbank Telephone Banking Center

Call (800) 453-8700

All you need is a touch-tone phone, your Firstbank account number and a personal identification number (PIN) to stay in touch with your accounts 24/7.

  • Check current balances and last deposit information
  • Retrieve interest information on deposits and loans
  • Review checks that have cleared
  • Make loan payments from checking or savings
  • Transfer funds between accounts

Contact Form

If you would like more information about how Firstbank can help you, fill out the form below. One of our qualified representatives will contact you shortly.

Important: Do not include private information such as bank account numbers or Social Security number on this form. If this is in regard to a security issue, or you require an immediate response please telephone your local branch or call customer service at (800) 453-8700 (8:15am and 4:45pm Monday - Thursday and 8:15am - 6:00pm on Friday).

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